Privacy Policy

1. Scope and our role

This Privacy Policy explains how Felita Carter LLC, a Georgia limited liability company publishing under the name Felita Carter, handles information collected through felitacarter.com and the courses, guides, newsletters and forms offered through it. It applies to visitors to this website and to people who contact us, subscribe, or enroll in anything we offer. Questions go to [email protected].

2. Information we collect

We collect the information you choose to give us, which is typically your name and email address, and, where you provide it, your mobile telephone number and whatever you write in a message field. Forms may also ask an optional question about your situation so we can send you something relevant. Nothing on this site requires a mobile telephone number, and no form requires you to agree to marketing in order to submit it.

We also collect technical information automatically when you visit, including IP address, browser and device type, the pages you view, and the site or link that referred you. This happens through cookies and similar technologies used by our website platform and our analytics tools.

3. How we use personal information

We use the information you give us to respond to your messages, to deliver the courses, guides and resources you request, to send email you have subscribed to, to send text messages where you have separately consented to receive them, to understand which pages and content are useful, and to meet our legal, tax and recordkeeping obligations.

4. How we handle information with service providers

We use a small number of service providers to operate this business, including our website and CRM platform, our email and text messaging providers, our payment processors and our analytics providers. These providers act on our instructions, receive only what they need to perform their function for us, and are not permitted to use the information for their own marketing purposes. We may also disclose information where the law requires it, or where necessary to protect our legal rights or someone's safety.

5. Text messaging and mobile information

If you check a consent box on one of our forms, you agree to receive text messages from Felita Carter LLC at the mobile telephone number you provided. Consent is optional, is never required to submit a form, and is not a condition of purchasing any goods or services. Message frequency may vary. Message and data rates may apply. Text HELP for assistance. Reply STOP to unsubscribe at any time. Mobile carriers are not liable for delayed or undelivered messages.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. Sale and use of personal information

We do not sell personal information. We do not rent, trade or lease our email or text messaging lists. We do not purchase, rent or use acquired contact lists of any kind, and we do not send messages to anyone who has not given us their information directly. Mobile telephone numbers, text messaging opt-in records and consent information are not sold or shared with third parties.

7. Email communications

Every marketing email we send carries an unsubscribe link at the bottom, and using it removes you from our marketing list. We may still send transactional messages relating to something you specifically requested, such as access details for a course you enrolled in.

8. Cookies and similar technologies

Our website platform and analytics tools use cookies and similar technologies to keep the site working and to measure traffic. You can turn cookies off in your browser settings, though parts of the site may stop working properly if you do.

9. Data retention and security

We use reasonable administrative and technical safeguards to protect the information we hold, and we work with established providers who do the same. No method of transmitting or storing information over the internet is completely secure, so we cannot guarantee absolute security. We keep information for as long as your relationship with us is active, and afterwards for as long as we need it to meet legal, tax and recordkeeping requirements.

10. Your privacy choices and rights

You can ask what personal information we hold about you, ask us to correct it, or ask us to delete it, by emailing [email protected]. Depending on where you live, you may have additional rights under laws such as the California Consumer Privacy Act or the General Data Protection Regulation, and we will honor those rights where they apply to you.

11. Children

This site is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, email us and we will delete it.

12. Third-party websites

This site contains links to other websites, some of which are links for which we may earn a commission if you make a purchase. Those are outbound links to other companies' websites. When you follow one, that company collects your information under its own privacy policy rather than this one, and we do not receive your information from them. We are not responsible for the content or practices of any website we link to.

13. Business transfers

If this business is ever sold or merged, information held by it may transfer as part of that transaction, subject to the commitments in this policy.

14. Changes to this Privacy Policy

We may update this policy as the business changes or as the law requires. The updated version takes effect when it is posted here, and the date at the top will tell you when that happened.

15. Contact us

Questions about this policy contact us at [email protected].

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